Monitoring, evaluation, research & learning

Our well-established Monitoring, Evaluation, Research and Learning (MERL) processes are used to inform the measurement and reporting of project outcomes

We use the well-proven PDSA cycle (‘Plan, Do, Study, Act’), first popularised by W. Edwards Deming, to inform all the work we do, both internally and with clients and businesses that we support.


Our approach ensures a continual focus on quality improvement and efficient management for effective results.

Our capabilities include deep policy and program evaluation expertise and data collection to support clients across the policy cycle, from needs assessment and formative research through to full-service program evaluation.

We bring unrivalled expertise in risk management and cross-boundary and in-country logistics, always working closely with local in-country teams and relevant Government agencies to ensure investments and interventions are secured by strong local operational capacity and community / Government support.

OPERATIONAL REVIEWS

We deliver strategic and operational solutions as well as management assistance for start-ups and new business ventures, plus existing companies who wish to expand, diversity or simply resolve a tricky issue.

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FIELD RESEARCH

We deliver field research across a range of different operational environments, incorporating methods from electronic polling to face-to-face interviews and focus groups.

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